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RistayCraft

Frequently Asked Questions

All products are delivered as high-resolution PDF files, ready to print at home or at any print shop. Some products also include SVG files for cutting machines.

After completing your purchase, you will receive an email with a download link. You can also access your files from your order confirmation page or your account purchase history.

Yes! Once purchased, you can print your files as many times as you like for personal use. Our products are licensed for personal and classroom use only — not for resale or commercial redistribution.

Most of our products are designed for A4 (210×297 mm) paper. Some products are also available in US Letter (8.5×11 in). The product description will specify the paper size.

If you have not yet downloaded the product, you can request a full refund within 14 days of purchase. Once a file has been downloaded, it is non-refundable due to the digital nature of our products. If you experience a technical issue with your file (e.g. a corrupted download), please contact us and we will resolve it promptly. See our Refund Policy for full details.

Yes! Our products are licensed for personal and classroom use. You may print copies for your own students. Please do not share the digital files with other teachers — each teacher should purchase their own copy.

Yes! We offer professional graphic design services including logo design, signage, corporate identity, and more. Visit our Design Services page or contact us via WhatsApp or Telegram to get a quote.

You can reach us via our Contact page, by email at info@ristaycraft.com, or directly via WhatsApp or Telegram. We typically respond within 24 hours.

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